NEW BUSINESS  17.

COMMITTEE MEMORANDUM

HISTORY:
According to their website, CityGrader is a simple and effective platform dedicated to increasing the quality and accountability of local governments through reviews and feedback that come directly from the public. Through the CityGrader platform, taxpayers play a meaningful role in making positive change  in local government by increasing the quality and accountability of public employees.

ANALYSIS:

On June 19, the City of Miami announced the first public partnership with CityGrader.  Visitors to the City of Miami administration building and City Hall will have the opportunity to 'grade' employees at kiosks that will be installed in the lobby of both buildings this week. 

Staff from Marketing and Communications has reached out to CityGrader to receive information on the details of a partnership and how it could work for Miami Beach and will work with the IT department to see what technology may be needed to implement.

CityGrader GO is CityGrader’s enterprise platform that stands for “Grade Onsite.” Available only to Public Partners, GO is a web-based extension of the primary CityGrader platforms. It streamlines the regular grade and review functionality of the primary site, enabling Public Partners to seek resident and patron feedback at the point of service. 

CONCLUSION:

Staff is seeking direction from the Finance and Citywide Projects Committee regarding how to move forward with this project.