NEW BUSINESS  7.

COMMITTEE MEMORANDUM

KEY INTENDED OUTCOME:
Ensure That A Universal Culture Of High Quality Customer-Service Is Driving The Conduct Of The City Commission And All City Employees

HISTORY:

In August 2018, staff in Organizational Development Performance Initiatives presented the City's online Diversity Training to members of the LGBTQ Committee following a request from the chair.    Committee members provided suggestions which were incorporated into the City's Diversity Training program.

On November 6, 2018, the LGBTQ Advisory Committee made the following motion:

"The request is for the Commission to put in place an in-person diversity training for all City employees."

ANALYSIS:

Currently, the City of Miami Beach provides online mandatory training for all employees on Diversity, Sexual Harassment, Ethics Regulatory, Ethics, Teambuilding, Customer Service Excellence, and Orientation.   All employees reporting to the City Manager are required to take each of these online trainings and comply with the established refresher frequency for each.   As of November 2018, 4,681 employees have taken diversity training since online program inception in 2012, with 1,339 employees taking Diversity training between 2016-2018, a 63% compliance with required three year refresher as of November 2018.   

Additionally, the Police Department provides Diversity training to all employees annually.  This past year, the department hired Rick Caldwell of RCultures to provide in-person sessions.  Per Lt. Campbell, all police department sworn officer (393 officers) are in compliance with this required training, as well as seven detention officers.   Detective Juan Sanchez provides LGBTQ sensitivity training as well.

Attached for consideration is a proposal from Rick Caldwell from RCultures to provide in-person Diversity training sessions to 25-30 participants per 4 hour session at a rate of $1,200 per workshop for approximately 56 workshops for all city employees (excluding police) at a cost of $67,200.  In 2018, the police department engaged RER Consulting (Agreement attached) for Community Engagement and Cultural Sensitivity Training as a pilot program at a cost of $225 per attendee, in an amount not to exceed $6,750.

CONCLUSION:

Staff is seeking direction as to scheduling in-person Diversity training sessions.