Currently, the City of Miami Beach provides online mandatory training for all employees on Diversity, Sexual Harassment, Ethics Regulatory, Ethics, Teambuilding, Customer Service Excellence, and Orientation. All employees reporting to the City Manager are required to take each of these online trainings and comply with the established refresher frequency for each. As of January 2019, 4,896 employees have taken diversity training since online program inception in 2012, with 1,557 employees taking Diversity training between 2016-2018, a 74% compliance with required three year refresher as of January 2019.
Additionally, the Police Department provides Diversity training to all employees annually. This past year, the department hired Rick Caldwell of RCultures to provide in-person sessions. Per Lt. Campbell, all police department sworn officer (393 officers) are in compliance with this required training, as well as seven detention officers. Detective Juan Sanchez provides LGBTQ sensitivity training as well. The police department is piloting a diversity training program for 2019 with RER Consulting.
Per direction received at the December 2018 NCAC, below are in-person options for diversity training for the following departments with significant interaction with the community and customers:
Department Number of Employees
Code Compliance 20
Finance (Customer Service Center) 28
Public Works Sanitation 103
Housing & Community Services 22
City Manager 15
Total Number of Employees 448