Item Coversheet

New Business and Commission Requests - R9  Q




COMMISSION MEMORANDUM

TO:Honorable Mayor and Members of the City Commission 
FROM:Commissioner Ricky Arriola 
DATE:January  13, 2021
 



SUBJECT:DISCUSS AUDITING PERMITTING AND INSPECTION PROCESS FOR EFFICIENCIES.

ANALYSIS

Residents, business owners, and design/construction professionals have had issues with the City's overall permitting and inspection process for a long time. On December 2, 2020 the Neighborhoods and Quality of Life Committee held a workshop to address some outstanding issues, but many more exist. In order to help with the administration's mission of streamlining our permitting and inspection process, I am asking that the Office of the Inspector General (OIG) assist in this effort by auditing the process from start to finish and recommending areas for improvement. I also ask that the OIG work with our Information Technology Department to examine the permitting software solution provided by Tyler Technologies, evaluate its efficiency, and identify any performance issues.

Applicable Area

Citywide
Is this a "Residents Right to Know" item, pursuant to City Code Section 2-14? Does this item utilize G.O. Bond Funds?
Yes No 
Legislative Tracking
Commissioner Ricky Arriola